Here is a list of our most frequently asked questions.
If you are unable to find the answer here, please contact us and we will provide the answer to the best of our ability.
Q: Are you contracted into medical aid?
A: We have a Classic direct arrangement with Discovery Health – which excludes consultation fees.
Fedheath Medical scheme – includes consultation fees.
Platinum Health Medical Scheme – includes consultation fees.
GEMS
For any other medical aid schemes, please contact us.
Q:How long do I have to stay in hospital after a joint replacement?
A: On average, about 5-7 days. But if your medical aid is part of the ICPS programme, fewer. If you are not mobile enough to be discharged home, there is the option of a subacute (step down) facility. Check you medical aid for coverage.
Q: What do I have to bring with me to the hospital?
A: Comfortable, loose fitting clothes that are easy to deal with. For instance, elastic-waisted pants. Toiletries, books or magazines for reading, Non-slip soled shoes that are easy to get on but not loose. Any other medication (to be handed in to the ward sister so that the doctor can assess any potential conflicts). Dressing gown.
ID book, medical aid card, pre-authoristation number, X-rays and any other documentation your doctor has given you.
Q: What should I NOT bring to hospital?
A: Valuables like jewelry, watches, electronics devices, money or credit cards.
Q: How long do I have to wear the orthopaedic stockings?
A: Six weeks from date of operation.
Q: When can I drive?
A: Usually six weeks from date of operation, provided the doctor signs off on it.
Q: Do I bring crutches with me to hospital?
A: If you have them, you can bring them. However, if you don’t you will be provided with a pair as they are part of the package.
Q: If I book early will I be first on the theatre list?
A: No. The theatre list it planned on the day by the anaesthetist, based on a variety factors and following important protocols. Your time of admission does not reflect the time of your operation.
Q: Why must I stop eating and drinking the night before surgery?
A: This is necessary for a safe anaesthetic experience.
Q: What medications can I not take before surgery?
A: Any Blood thinners like Warfarin, asprin, ecotrin etc must be stopped 5 days before surgery. Please ask the doctor and follow his directions closely.
Q: When will I first get up after the operation?
A: The day after the surgery, your physiotherapist will get you up and begin your rehabilitation.
Q: If I have special dietary requirements what should I do?
A: The hospital kitchen caters for all their special needs. The ward sister will ask this question on admission.
Q: Can I get a private ward?
A: Yes, subject to availability. They do however cost more than a shared ward. Some medical aids allow this.
Q: Who is responsible for getting my authorization from medical aid?
A: You are. We have a comprehensive guide to the paperwork here. We will assist if you need us to.
Q: If I have problems with my dressing what should I do?
You can come in and see Jessie on the Tuesday and Thursday for instant attention, or make a booking for a Monday, Wednesday or Friday morning.
Q: What are your office hours?
A: Monday-Thursday: 8 am – 5 pm
Friday: 8 am – 2 pm
Q: Dr van der Plank is a hip and knee specialist, does he deal with any other orthopaedic issues?
A: Yes, but please check with the practice first.